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Frequently asked Questions
How do I pay to GET A HOLT. ON MY WALL?

You can pay by credit card or Paypal – simply follow the prompts in my online store. If you’d prefer to pay your artwork off in smaller installments, I now offer Afterpay! Need more info? Just send an email to more@helloholt.net.au.

How long will it take for my order to arrive?

Your original HOLT. artwork purchased from the online store will arrive in 5-7 working days, and printed works in 7-10 working days. Custom line drawings will be ready for posting in 3 weeks. My plan is always to have your purchase to you as soon as possible – within 7 days from the time of ordering in most cases, but unfortunately this can’t be guaranteed. I’ll keep in touch with you throughout the process though, so don’t worry.

If you’re in a real hurry to GET A HOLT. ON YOUR WALL, contact me at more@helloholt.net.au so I can find a faster way to get the artwork to your door!

I’m a local. Can I collect my artwork from you directly?

Absolutely! You’re more than welcome at the helloHOLT studio – we love visitors. My opening hours vary, so please call 0402 146 776 to arrange a pickup time. Oh, and I also offer free delivery to suburbs close to the Mayfield East studio for orders above $65! Hit me up for your free delivery code.

How will I know when my artwork is on its way?

As soon as you place your online order you will receive an email acknowledging the purchase. I then work to have your new artwork packed and ready for the courier so it arrives at your door as soon as possible. We’ll send you another email when it’s in the courier’s hands! Of course, if your order is a custom artwork, I need to add time to create it!

What do I do if my order does not arrive?

Please use the contact form to get in touch with me, and we’ll do our best to help track it for you. By the way, this has never happened….phew!

My artwork has arrived and is damaged. What do I do?

Oh no! If damage has happened in transit despite my careful packing, send through photos of the artwork to more@helloholt.net.au so I can talk to the couriers. I work hard to make sure you’re happy with the final product!

Where else can I find helloHOLT prints and original artworks?

HOLT. is always actively working on new projects and quirky ways to  gain exposure. You will spot HOLT. artist residences in galleries, cafes and restaurants, in commercial displays, and at art awards. To track her movements, follow @helloholt on social media.

 
 

Copyright 2018 © HELLOHOLT | Phone: 0402 146776 | Wholesale / Commissioned Works
Photography: Lazybones